PROFESSIONAL EXPERIENCE
EY (Ernst & Young)
Senior Consultant
Toronto, CANADA
January 2018 - PRESENT
Awarded EY’s top performance award - The Ovation Award
Current Projects
Project Manager - New Revenue Lines - Digital Coaching Service and Digital Learning service offering for EY Canada
Co-managed the design and execution plan for 2 new revenue lines and helped to secure $1.3M investment
Co-lead the creation of coaching programs and campaigns for clients
Manage the key relationships with internal senior executives and technology stakeholders
Responsible for materials presented to the executive investment committee
Lead for External Communications for Culture, Diversity, Inclusion, and Equity offering (DEI)
Responsible for establishing the EY Canada culture brand in the market
Leading the production of podcasts, national webcasts, and developing national virtual event to showcase exemplary companies
Established ACA / AODA accessibility strategy for the steering committee for top-5 Canadian bank
Gained alignment with CoE, program leads to guide and influence steering committee direction
Reviewed and assessed accessibility opportunities across business lines and key functions
Past Engagements
Change Management and Training Lead for e-commerce relaunch for +$1B luxury retailer (1 year)
Successfully managed and executed end-to-end agile change management and training program for omni-channel strategy
Responsible for presenting training strategy and roadmap, status reporting, and evaluation of training to SVP and VP of retail operations
Managed team of 3 resources providing coaching and mentorship
Work products and activities included, but not limited to: the design and development of training for a 800+ person retail network, design and deployment of training effectiveness assessments, training curriculums, organization-wide communications, and learning materials for all retail employees
Lead for multiple organizational change management and SAP S4/HANA workstreams for +$30M enterprise- wide business transformation and ERP implementation (1.5 years)
Supported senior leadership (SVP to CEO) with customized leadership action plans
Successfully owned and executed enterprise-wide change evaluation and measurement activities which led to above-average adoption of new technology
Led the impact analyses across lines of business related to people, processes, and technology
Created and managed 80-person enterprise-wide change agent network across Canada & US
Managed $3M resource budget for 14-person team
Project managed HCM implementation and managed third-party systems integrator for public institution (4 months)
Developed Change Management approach for Agile Project Management framework creation for $10B insurance company (1 month)
L'Oréal
Digital HR Transformation lead
Montréal, CANADA
January 2017 - November 2017
Advanced the HR and Talent strategy by creating and architecting digital-first solutions, strategies, and roadmaps focused on creating the best people experiences for employees and candidates. To accomplish this, it required re-thinking people processes, communications, and interactions with a digital and entrepreneurial lens.
Notable Activities
Partnered with CEO, divisional Presidents, and VPs to implement, communicate, and create content for Global roll-out of behavioral change project throughout Canadian operations
Led employee journey mapping project for HR to identify employee experience roadblocks, gaps, and opportunities for growth
Led the national roll-out of MOOC learning through General Assembly
Managed national relationship with Glassdoor on employer branding — developed KPIs, strategies, and communications used both nationally and internationally for improving employer brand
Implemented automated scheduling system — reduced scheduling effort by 95% for HR division while improving the number of interviews by 2X
Led organizational structure change communications for Luxury brand division (18+ brands) — worked with GMs and division President to create and deploy
Sourced, evaluated, and led the implementation of an applicant tracking system for 3 major retails brands
Lightyear (formerly Xumee)
Founder & CEO
Toronto, Canada
June 2014 - present
Bootstrapped tech startup aiming to create the "anti-resume" for millennials and Gen Z using short-form video to highlight experiences, interests, and personality.
Architected, designed, prototyped, and deployed mobile and web apps
Responsible for strategy, business model generation, product architecture + design, financial modelling, enterprise sales, marketing, legal, ethnographic research, competitive analysis, agile project management, prototyping, accounting - everything that a founder has to do
Hired and managed team of 5 remote developers and 4 designers in India, Bangladesh, Pakistan, Egypt, Croatia, Slovakia, and Russia
Secured 6 pilot clients in retail, quick-service restaurants, CPG, and marketing agencies
Leveraged leading technology: HTML, CSS, Javascript, Angular 1, Angular 2, Node.js, Express.js, Python, MongoDB, SQL, NoSQL, Bitbucket, Jira, Trello, APIs, Google Analytics and Drive, transactional and campaign email, SMS services, NPM, Bootstrap, Ionic Framework, React, Digital Ocean, AWS, Zeplin, Invision, Marvel, Adobe Illustrator, Sketch and more
Designed logos, mockups, and wireframes
Created presentation deck for investors, customers, and users
Drafted multiple legal agreements
Developed patented IP
Facilitated hundreds of meetings both online and offline
Notable Activities
Challenged and judged MBA marketing class to create marketing plan with live case study on Xumee
Chosen to present at Mayor's start-up event to top business leaders
Exhibited at Web Summit in Ireland- world's largest startup conference
Vision
Xumee's vision is to create an "Instagram for jobs" where people apply with pictures and videos of their experiences, talents, interests, and passions. We want to help people show their story.
Elevator pitch (before pivot) - B2B2C marketplace approach
Xumee is the anti-resume. We help millennials search and apply to jobs using pictures and videos of their experiences, talents, and achievements. The Xumee app was a marketplace for jobs.
In the US, the online job posting market is worth $3.4B. My bottom up analysis indicates that our initial target market generates about $600M per year.
We currently have 6 pilot companies ranging from financial advisory to a US-based organic fast-food chain.
Express Fire Protection Inc./ Direct Fire Protection Systems
Manager (with Many hats)
TORONTO, CANADA
May 2007 - August 2014
Active in the founding of Express Fire Protection which included consultation on M&A activity, the review of legal documents, due diligence, the operational setup of the office and facilities, management of field technicians. Worked across various industrial settings including auto manufacturing, retail, commercial real estate, manufacturing sites, and construction. Ultimately, exited to larger competitor at 3X valuation.
Hubble
CO-Founder
TORONTO, CANADA
January 2013 - July 2013
Hubble is a game-changing social enterprise that aims to drive the cost of produce down by shortening and re-envisioning the food supply system. We plan to connect small-scale farmers and street vendors in order to provide millions of urban slum dwellers with better access to affordable and nutritious food.
Developed the concept with MBA team and presented in San Francisco
Created Hubble during full-time MBA program
Passion project to be continued...
Ashoka Canada
Intern
TORONTO, CANADA
March 2012 - AUGUST 2012
Developed several proposals to secure funding from governments sources, foundations, and strategic sponsors - my proposal helped to secure $1M in funding
Spearheaded rebranding initiative to better communicate Ashoka's value to stakeholders - following KISS principle
Held brainstorming sessions to harmonize the message and build value proposition
Managed CRM via Salesforce
Managed Twitter account and added 500+ followers during my time
Coach Inc.
Sales (part-time)
Mississauga, CANADA
December 2008 - June 2012
Developed proposal for Coach Foundation (charitable arm) to improve the visibility of the foundation - in contact with several executive level members
Traveled to New York to pitch to executive - turned down at the offices
Generated $300,000+ in sales annually
Excellent grasp on the front-line processes of the luxury retail industry and deep understanding of the importance of customer success and brand DNA
Intact Financial Corporation
Claims Assistant
MISSISSAUGA, CANADA
May 2009 - September 2009
Helped thousands of people with their insurance claims in a fast-paced, hybrid call-center environment
Resigned to pursue social impact volunteering in Africa with Habitat for Humanity
Nizsons Limited
Summer Student
Brampton, CANADA
July 2002 - August 2004
Family-owned and operated business specializing in custom metal fabrication (a.k.a. a steel factory)
Worked every summer from a very young age and this began my fascination with manufacturing and design
1st-hand experience in running a business
Created numerous jigs and contraptions to improve the efficiency and manufacturing techniques
Ultimately, the business failed after the death of my grandfather due to mismanagement, greed, and lack of a clear succession plan
Classic Fire Protection Inc.
Technician / SUMMER STUDENT
BRAMPTON, CANADA
JULY 1998 - AUGUST 2001
Family-owned and operated business specializing in fire protection
Exposed to the stresses of ownership, lifestyle of entrepreneurs, and many industries
Learned directly from my father on how take the business from 0 to 8-figure revenue